The State of Social Media Investment Report
The Harris Poll, on behalf of Sprout Social, surveyed consumers and business executives alike to better understand how they use social media and its impact on an organization.
Solutions for Social Commerce
Turn social into your new storefront
Drive more sales opportunities and deliver personalized service with immediate access to product and customer information within your existing social workflows.
Buyers want simplified shopping experiences
Today’s consumers expect businesses to provide a seamless opportunity to research, engage and purchase products all in one place—social media.
Buyers want simplified shopping experiences
Today’s consumers expect businesses to provide a seamless opportunity to research, engage and purchase products all in one place—social media.
And quick, personalized service
Your team needs quick access to the right information and context in order to help customers in their moment of need—and on their channel of choice.
Your business depends on it
Social commerce is not optional for brands looking to scale and grow their business. In fact, 86% of executives say it’s a growing part of their marketing-driven revenue plans. And that number is expected to increase.
Source: The Harris Poll
Increase social ROI
As you plan your campaigns and content, create new direct sales opportunities with shoppable content and direct product links.
Deliver tailored assistance
Get the immediate context you need in one platform to deliver personalized customer care throughout the entire purchasing cycle–from discovery to sale and beyond.
Unite your social and commerce workflows with Sprout
Social has always had an incredible influence over buying decisions, but until recently, the actual path to purchase was disjointed. Today’s consumers want a seamless experience, so businesses must adapt.
Ryan Barretto, President of Sprout Social
Transform social into a direct revenue driver
Spend less time toggling back and forth between tools for product links and customer information, and more time driving new sales to engaged buyers and delivering relationship-building service.
Additional resources
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The social commerce stats, examples and tips you need for 2021
In this article, we give you a detailed breakdown of social commerce: what it is, how it works and most importantly, how it could work for your business.
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Reinvent the retail experience on social
Sprout equips retail and ecommerce companies with the social media management tools they need to exceed buyer needs and grow their businesses.
