Collaboration Tools

Social collaboration tools specifically designed for teams

Respond more efficiently to the social conversations that matter most with Sprout’s team collaboration tools.

No credit card required. No software to install.

Collaborate right inside your social inbox

The Smart Inbox brings your social messages from all your profiles into a single filterable stream and equips your entire team with the tools for collaborative workflow.

Optimize your engagement workflow with Sprout’s Inbox Views, which enable you to build and save your own custom filter sets in the Smart Inbox.

Watch social media collaboration made easy in the Smart Inbox

Streamline and manage team workflow with tasks

Task across teams and systems

Identify sales leads, route general tasks or seamlessly create Helpdesk support tickets from any message.

Get messages in the right hands

See who is available online and route messages to alert the appropriate people in-app and via email.

Complete task workflow visibility

View tasks on the team and individual level—quickly filter by open, completed or specific task types.

Measure workflow efficiency

Analyze your team’s active task time, completion ratio and more collaboration insights with the Team Report.

Image of social media collaboration in Sprout Social

Collaborate on content with team publishing tools

Profile publishing governance

User-based publishing permissions on the profile level provide custom access based on an individual’s role.

Shared publishing calendar

A comprehensive, filterable calendar provides team-wide management across multiple profiles and networks.

Intuitive message approval

Sprout’s built-in message approval workflow is great for compliance, legal, agency collaboration or review.

Create and collaborate on drafts

Message drafts can be used to jot down and save post ideas or for collaborative peer review.

Bidirectional system integrations for stronger team collaboration

Seamless helpdesk support

Zendesk, HubSpot and UserVoice integrations allow social and support teams to create, track, manage and resolve issues without leaving their respective dashboards.

Social CRM capabilities

Create a complete view for marketing and sales by matching social contacts with corresponding customer Salesforce data—all without leaving Sprout.

A powerful platform for social media collaboration

Speak to an expert and see for yourself what social media management can be like when you’re using the right tools.

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